Dear Valued Customer,

As the Chief Executive Officer of DirecSat USA, your authorized Installation and Service Provider for DirecTV, I am committed to providing you with the highest quality customer service possible.  I want to thank you for allowing us to come into your home to address your satellite television needs.

If for any reason you feel you did not receive the highest quality customer service from our company and you are not satisfied with your installation or service, please contact our Executive Office using the email provided or our corporate office address provided above.  We greatly value all feedback, both positive and negative, as it helps us provide the best customer service possible, as well as reward our employees who provide excellent service.

You can be assured that someone from my executive team or I will contact you immediately should you have any concerns with your installation or service visit experience.  In order to expedite your feedback, please provide you billing phone number, DirecTV account number, and your preferred contact information so that we may respond to you without delay.


Thank you again for choosing DirectSat USA and DirecTV.  We recognize that you have a choice in television service providers and we appreciate your business.

Sincerely,
Dan Yannantuono
Chief Executive Officer
DirectSat USA, LLC